So, hier mein Schreiben und die Antwort von
www.supraSport.com vom Mi. 02.04.2003 06:31 (da erhielt ich die Antwort):
Sorry for the mistake, the extra items were left off, but they are here.
They can ship tomorrow. How would you like the $14 back to you? The pod
colors are very sensitive and very difficult for lotek to get correct, I
would ask if you could paint the pod to match. We can't control the
paint output from Lotek, sorry for the hassle.
Jeff & Diana Montigny * Brittni Smith
www.SupraSport.com * MA70 Performance Catalog
>>> Include text when replying. <<<
-----Original Message-----
From: Freuding Peter [mailto
eter.freuding@siemens.com]
Sent: Monday, March 31, 2003 7:01 AM
To: 'SupraSport.com'
Subject: problems with the delivery for peter freuding
I received the package last week.
Untill now I didn't have to pay any taxes.
I was very pleased with it. Thank you.
By canceling of the order of the EGR Block-Off Plates I have a credit note $49. Your shipping coast: $35.00US. A credit of $14.00US therefore remains.
Unfortunately, there are problems with the delivery.
My order contained:
4 x NGK Plug Wires (Fitment 7MGTE)
2 x SupraSport Calendar
1 x LoTek Pillar Pods
You have confirmed the order.
These parts were listed even on the package bill.
But you only have delivered the following parts.
1 x NGK Plug Wires (Fitment 7MGTE)
1 x SupraSport Calendar
1 x LoTek Pillar Pods
furthermore
The Lotek doesn't have dark gray color.
It seems to be deep blue.
On the package bill stands:
Gross weight:
3 pounds 10 oz
Alone one NKG Plug Wire weighs already 1 pound.
Only with the NGKs the package should weigh already more than 4 pounds.
Please immediately deliver the missing parts.
Without calculation of the shipping costs.
Mit freundlichem Gruß / kind regards
Peter Freuding